Please make sure your SafeHouse account has the contact phone number you would like security to call to clear guests that are not on your access list. Our officers will attempt to call you at that number. If they can’t contact you at that number, they will ask your guests to drive out of the lane and call you so you can then call security to clear them. The gate officers will make only one attempt in order to keep the visitor lane moving and decrease the likelihood of other guests being delayed. A properly designated phone number will lessen missed calls for your friends, family, and guests. Please bear in mind that the guards WILL NOT call you if a vendor/contractor is not on your guest list.